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Account Executive

Salary: Competitive
Location: Belfast
Department: Client Services

Zesty are recruiting for an Account Executive to join our talented team.

The client services team are experts in delivering great customer service to our clients and are integral to linking together client needs with developers, ensuring teams are kept updated, and informed, and ensuring that work is delivered on time.

Zesty is a multi-award winning digital agency creating websites and campaigns for a broad range of clients. We are a company full of talented, analytical and creative people. We are an ambitious and ever-growing organisation with a passion for technology and digital marketing. For over 28 years we’ve worked with some of the world’s biggest brands across thousands of digital projects.

As an Account Executive, reporting to the Head of Client Services, you will manage client requests, including responding to queries in a timely manner, generating quotes and scheduling time with designers and developers. The vast majority of your responsibilities will lie in the efficient management of Support requests, ensuring that work is understood and briefed to the teams involved, that time is logged and taken off a support allowance, and that comms throughout internal team and with the client are succinct, friendly and accurate.

Day to day you will:

  • Gather accurate requirements from clients and brief developers on tasks to be completed.
  • Keep accurate and up-to-date logs of requests from clients and ensure they are completed on time and within budget.
  • Manage relationships with clients and ensure they are kept fully informed.
  • Brief and liaise with design and development teams.
  • Review finished work before reporting back to the client.
  • Identify opportunities for growth with existing client accounts.

What we’re looking for from you:

  • You will be an Account Executive who is organised, self-motivated and able to use initiative. It is imperative for this position that you are someone who is a team player and if you have an interest in the digital and marketing industry this will be advantageous.
  • Examples of when you have developed effective working relationships internally and externally
  • Ability to demonstrate a well-organised approach to work, and enjoyment of being part of a team focused on solving problems
  • Ability to work under pressure and deliver results within prescribed timescales

If you think you have what it takes but don’t tick every requirement on the list, please do apply. We recognise that considering someone’s potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop.

To be considered for this role please apply here: 

We want to ensure that everyone we meet has the opportunity to perform to their best when applying for a role. Please let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.

Additional Information

Some of our benefits include:

  • Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
  • Wide range of training available, plus full LinkedIn Learning access
  • Private medical insurance including coverage for pre-existing conditions
  • Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes
  • ‘Bikes for Work’ and ‘Electric Car’ scheme
  • Up to 60% discount on Harper Collins books
  • Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
  • Access to wellbeing benefits such as EAP, physio/massage and counselling
  • A generous pension scheme with employer contributions of up to 5%
  • 25 days holiday, increasing to 30 days after 5 years service, plus bank holidays and up to 4 volunteering days per year