Comments on: Dear Facebook : Why are you being so difficult?

By: Nickr1980

Nickr1980 — Sat, 20 Aug 2011 00:03:00 +0000

I tried telling people the same thing. Myspace was just copy, or cut and paste and the site did the work for you. But many poo-poo myspace in favour of facebook, but facebook is very plain and boring. Mayspace may have gotten worse through the years since I left but it beats face-bore.

By: Nickr1980

Nickr1980 — Fri, 19 Aug 2011 23:56:00 +0000

I hate Face-crap.

How do around half a BILLION people understand how to use it except for me? I feel like an idiot. And when I did use it I was the only one who had friends on there who were “make believe”. They were people I knew from my school days, yet they ignored me, but added me as a friend. Crazy.

The LIKE button is harder to work out than planning a mission to Mars using a drinking straw, a hairdryer and an old paintbrush. The idiot who designed this site must have THE most complexed brain known to mankind. They should freeze him before he dies incase he is needed to save the future from meltdown (which will be a week on Tuesday the way this planet is going).

Nobody knows how to add this “like button”. People SAY they do but they either do not know or it is classified information. What the hell IS Iframes????? What on EARTH is XFBML?????
WHERE DO YOU PASTE THE CODE??????!!!!!!!!!!!!!!!!!!!!!!!! I have scoured google and all I see are people that have spouted random jargon which makes as much sense as…

“go to nhcjhjsdgfvuygfjgfj gek, then click onmfjk fger ioer gker ierhgf eg, then add jvfhjjjjj kvj vehkjrs hkh,

then your done!

All these so-called “helpful links” either send you to the same page, don’t work, lead you in a loophole or they give you a virus. Or even worse, open a porthole in time and space where you witness your own death at the hands of Francis the psychotic Penguin!

WHY IS IT SO DIFFICULT???!!!!!

and I hate those who say… “Oh it’s so easy to use, I am always on it, I have no problems with it. It must be you”

I want to SLAP those people SOOOOOOOOOO hard!!!!!!!!!!!!!!!

By: hi-tech

hi-tech — Wed, 13 Apr 2011 02:42:19 +0000

FACEBOOK? For years I tried to figure out why the site is so popular given the the fact that it is so difficult to navigate, not to speak about creating a page or something

I have visited the site maybe once or twice a year, within 5 minutes i get out of it, myspace was somewhat easier.

And i am the kind of guy who spend a GREAT deal of time navigati

I got to this site by searching “facebook hard difficult naviagate” and you already know why i did it

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By: Johni

Johni — Fri, 25 Dec 2009 23:25:34 +0000

Agree with ya Lauren. Sometimes I feel like Facebook is going out of its way to be TOO TECH! It’s as if they want you to use their service but “only so far” before they take joy in Annoyances. The entire site from Profile to PAGES (Pages being my fave) seems to have an air of “use it if you can figure it out”. ALSO, I must add that the HELP section is absolutely the WORST ever feature on any social media resource- its a complete JOKE and down right insulting trying to get help when you make an error that say- crashed your page! (been there done that took 6 weeks to find a HUMAN who could fix it) Literally FUBAR’d on that one. Facebook should listen to end users more, make it more user friendly and go above and beyond what “other networks” did in the past to stay on top. I like Facebook but they could be better instead of “Better than thou” on end user ease.

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By: Frank Prendergast

Frank Prendergast — Fri, 06 Nov 2009 15:21:56 +0000

Great post Lauren, agree 100% _ I would add that Facebook really need to communicate better when it is appropriate to set up a group vs a page, and how to figure out what page category is best.

By: Roseanne

Roseanne — Mon, 02 Nov 2009 14:59:30 +0000

Hi Lauren,
Good succinct post and I’m sorry to say I have to agree with all of it. Sorry because I’m the very person who goes around telling people to use Social Media to promote their businesses – it’s easy, it’s designed to be easy to use. My biggest gripe is that even though I worked hard to get the IIA’s page over the 100 fan mark (hard work because you don’t want to be boring and go on and on about something so seemingly trivial) I cannot for the life of me get our vanity URL to display anything other than the standard login page. I’ve asked some FB experts to look at this with me but to no avail. Nothing obvious leps out. Another FB mystery
Talk to you soon!
Roseanne

By: Lauren Fisher

Lauren Fisher — Mon, 02 Nov 2009 13:14:18 +0000

Hi Padraig. It’s a fair point, but I think that given that Facebook provide the option of having a Facebook page, it should be a lot easier and more flexible to use. Otherwise, what’s the point of having it? Simple things such as the fact that you can publish RSS feeds to your wall but that there is no direct way of doing this, shows that a little more thought has to be put in to the usability of the site.

By: Lauren Fisher

Lauren Fisher — Mon, 02 Nov 2009 13:11:42 +0000

I think the fact that there are so many guides and ‘how-to’ videos demonstrates the point in itself. I’m not sure if there’s any official guides or training from Facebook but a central resource would certainly be helpful.

By: Catherine Pryce

Catherine Pryce — Mon, 02 Nov 2009 13:07:20 +0000

Thank you for this post. For a platofrm that is donimating the world I have to agree with Lauren that this process is extremely frustrating, time consuming and not at all straight forward. Trawling through various apps , do we have to wait for API’s to update to know if it has been a success?? There are various wonderful posts from Mashable and ‘how to’ guides on YouTube to point you in the right direction… Then you are on your own. I wonder if Facebook do any lessons/seminars/training….? A tip: RSS Graffiti seemed to be the app to collate RSS feeds onto your PAGE rather than your PROFILE… I wait with baited breath to see if this has worked.

By: Padraig McKeon

Padraig McKeon — Mon, 02 Nov 2009 13:06:02 +0000

Fair questions.

Devil’s advocate, and I’m not a very active Facebook user, but could one argue that some of the ‘demands’ you making of Facebook are actually a case of trying to get it to do things that other media or apps do [excuse my perhaps having the wrong language or descriptors] that might be possible but that it is not really designed for, whereas other media / apps / tools are.

For example is it intended by most people using it to be pushing out messaging / RSS or is it meant to be a destination for people to visit. Now that I ask that… who gets to say either way?

I guess a better way of saying that is ‘who decides what Facebook should look like’

Sorry – random response