Comments on: How To Deal With Negative Comments And Bad Online PR

By: Drcam68

Drcam68 — Thu, 01 Dec 2011 21:16:00 +0000

so when a buisness takes advantage of a disabled person. how does said disabled person get results?

By: Isaac

Isaac — Wed, 20 Jul 2011 19:19:03 +0000

What if the reviews berating you are ON google reviews?

By: Ryan

Ryan — Sun, 22 May 2011 03:18:01 +0000

DO NOT reply at all on the site that the complaint is on!!! This only adds relevance to the site in the eyes of the search engine and keeps the content fresh, thus, making ORM (online reputation management) much more difficult. Create as many positive listings as you can to take over the first pages of the SE’s. I.E.: Main Website, Blogs (WordPress, Blogger) Social Networking (Facebook, LinkedIn, Twitter) Social Bookmarking (Digg, Delicious, StumbleUpon, Squidoo, HubPages, Etc..) and local directories related to your business. This will, if done properly, push the negative comment site off the first pages of Google and therefore decrease the visibility of the negative press

By: VIJAY

VIJAY — Sun, 02 Jan 2011 18:36:05 +0000

Can any company contact website owner and ask to remove negative comments about them by threatening blogger to legal action?

By: Sunday Reading, August 1st « BLITZKRIEG BOPP

Sunday Reading, August 1st « BLITZKRIEG BOPP — Sun, 01 Aug 2010 20:42:46 +0000

[...] “How To Deal With Negative Comments And Bad Online PR“. Getting your ass kicked online?Â here’s some good advice. [...]

By: How to deal with negative comments and bad online PR - Lookaly blog (for Northern Ireland)

Wed, 28 Jul 2010 10:07:08 +0000

[...] to get complaining customers. We came across another useful article, this time by Niall Harbison on Simple Zesty, who talks about dealing with the negative comments you receive online. …as consumers online [...]

By: Darragh

Darragh — Tue, 27 Jul 2010 19:09:42 +0000

I’d have put “Maybe they have a point” as your number one post there Niall. Most people wouldn’t bother unless there was one.

By: Sean Everett

Sean Everett — Mon, 26 Jul 2010 21:05:22 +0000

I’ve actually spent a lot of time researching behavioral marketing and economics. In short, the best way to respond to negative press is to not respond directly (that just adds fuel to the fire in consumer’s minds). Instead, strengthen the relationship between your brand and other positive attributes. This will help negate the effect of the criticism or bad PR. There is extensive research and study into this area and is extremely interesting, I highly suggest giving it a look when you have a chance!